Beading Fantastic is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us through our website at www.beadingfantastic.com (“our Site”) will be processed, used and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We May Collect From You
While most of the information we collect from you when you visit the Site does not personally identify you, there are a number of services that can only be made available if you provide us with certain information about you. We may collect and process the following personal information about you, depending on the services you use on the Site:
Order processing: When you place an order with us on our Site, we ask for your name, company name, address, delivery address, email address and contact telephone number. We keep a record of this information so that we can recognise you and fulfil any orders you place with us. All payments are made via PayPal, we do not hold any card or bank account details.
Customer care: If you contact us, we may keep a record of any correspondence you send us in order to maintain high standards of customer service.
Registration information: If you register on our site, for example, to place an order, or because you wish to subscribe to certain services that we provide, you are required to provide certain contact information including your name, e-mail address, phone number and address. We use this to contact you for matters relating to your orders, or to provide services that you have chosen to subscribe to such as to receive our newsletters or when you report a problem with our site and/or your order.
Events, competitions or promotions: If you have elected to participate in an event, competition or promotion sponsored by us, we may ask you for certain information including your name, address and email.
Website Use: Details of your visits to our site and the calls that you make to us including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may automatically collect website use information when you visit our Site, including where available your IP address, operating system and browser type, for system administration and to audit the use of our Site. This is anonymous statistical data about our users’ browsing actions and patterns, and does not personally identify any individual.
Our site may contain links to and from the websites of our partner networks, data partners, advertisers and affiliates, or to third-party social media sites such as Facebook and Twitter. These third-parties may place their own cookies or other technological devices on your Internet browser. We have no control over these third parties and we do not accept any responsibility or liability for third-party policies. Please check these policies before you submit any personal data to these websites.
Where We Store Your Personal Data
The personal information you provide through the Site is processed and stored within the European Economic Area (“EEA”).
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Uses Made of Your Information
We use information held about you in the following ways:
- To carry out our commercial obligations with you e.g. when you place an order on our Site.
- To make your shopping experience with us as quick and efficient as possible.
- To keep our website safe and secure.
- To provide you with Beading Fantastic offers, promotions, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
If you do not wish to receive the above mentioned marketing from us, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by contacting Lisa by email at email@example.com or notifying us in writing at Beading Fantastic, 43a Ferry Bank, Southery, Downham Market, Norfolk, Pe38 0PN, UK.
Disclosure of Your Information
We may disclose your personal information for the performance of our contract with you, for example, with our payment service provider PayPal or delivery service provider.
Your Access Rights
In accordance with applicable data protection legislation, you have the right to access information held about you. Where entitled to do so, we may charge you an appropriate sum to reflect the cost of providing such information. If you would like a copy of the personal information held about you please contact Lisa by email at firstname.lastname@example.org or notifying us in writing at Beading Fantastic, 43a Ferry Bank, Southery, Downham Market, Norfolk, Pe38 0PN, UK. If you believe that any information we have about you is incorrect or incomplete, please write to or e-mail us as soon as possible.